Shipping Policy
Shipping Policy
We want your order to reach you as fast as possible. Here's everything you need to know about shipping at Surge Within.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.
Delivery Timeframes
- Karachi: 1–2 business days
- Lahore, Islamabad, Rawalpindi: 2–3 business days
- Other major cities: 3–5 business days
- Remote areas: 5–7 business days
Shipping Charges
Shipping charges are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions — follow our store for updates.
Cash on Delivery (COD)
We offer Cash on Delivery for customers across Pakistan. COD orders are subject to a small additional handling fee.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via SMS or WhatsApp so you can follow your delivery in real time.
Delivery Issues
If your order hasn't arrived within the expected timeframe, please contact us at surgewithin666@gmail.com with your order number and we'll investigate immediately.
Please ensure your delivery address and contact number are correct at checkout to avoid delays.